You can submit a written complaint by post to the following address or to the listed email address, when available. Include a description of your complaint and contact details for our response.
PORTA PARVA d.o.o.
Vladimira Gortana 16, 51550 Mali Lošinj
Email: info@malavrata.hr
We will acknowledge receipt without delay and respond in writing within 15 days of receipt, clearly stating whether we accept the grounds of the complaint. Complaints are handled separately from property enquiries.